Your feedback is always important to us

Your feedback is always important to us

Review

Our business is built on our reputation, and the relationships and work with our clients.
Below are some of our client testimonials…

Feedback

Executive Coaching

“The sessions with Duncan have been really beneficial and have allowed me to find out some really interesting things about myself. I have learned how I can adapt my approach and interactions to get the best out of me and other people, enabling me to become a more effective leader. He has helped me develop ways to deal with situations using my own knowledge and self-awareness. It’s been an enjoyable process and one which has challenged me.”

Head of Investment

Blue 449


Coaching »

Executive Coaching & Team Coaching

“Fibre Training have played an intrinsic role in the formation of our Senior Leadership Team (SLT) within our growing business. From clinics to one to one coaching they not only facilitated our approach to operating effectively as individuals and as a team, but also gave us the skills and direction to independently run this process for the future. After the success with the SLT we appointed Fibre to run coaching to assist with the formation of our Senior Management Team (SMT). Group coaching has also helped to establish the boundaries and empathy for a productive relationship between the SLT and SMT. The skills that have been transferred during our 5 years relationship with Fibre continue to resonate and contribute to our business success.”

Managing Director

Generation Media


Coaching »

Executive Coaching

“I have found great value in my coaching with Tracy, with each session giving me a mixture of practical guidance, professional insight and therapy!”

Executive Creative Director

Vault 49


Coaching »

Team Coaching

“Duncan’s team coaching has allowed us to explore some of our faults as a team and individually and I welcome the opportunity to find better ways. I have enjoyed the sessions and tried to throw myself into them and they have done a lot of good. We took some big steps forward. Supporting each other has improved as there is more understanding of competing priorities and divergent views.”

Head

Leading Independent Senior School


Coaching »

Team Coaching

“I was very impressed with how at ease Duncan made the team feel, and the visual and interactive methods they used to enable us to extract the thoughts we needed to define our direction were incredibly insightful. Our sessions were tailored based on how the team responded and then developed between each one. By the end of the process the team could feel a remarkable difference in how we felt individually and collectively, and it has left us with great tools and motivation to continually improve.”

Director of Account Management

Axonn


Coaching »

Team Coaching

“For me, the most useful thing was the structure, time and space he gave us to learn more about each other and, thus, better understand where each of us is coming from in our work separately and together. I really enjoyed the sessions and would recommend them to leaders who want to improve their team and who are committed to this approach of doing so.”

Head

Leading Independent Senior School


Coaching »

Coaching for Senior Management and Business Leaders

“In advance of the session, I asked Tracy if we could focus on pressure points and coping with stress. Tracy covered this and more. She is able to listen and adapt. I really value these sessions and we definitely achieved my coaching goals. Thanks so much Tracy!”

Managing Director

Design Bridge


Coaching »

Coaching for Senior Management and Business Leaders

“Tracy asked questions that enabled me to uncover the answers to my own challenges and recognise how I could improve and grow in a way that suits me and feels comfortable/natural. I left the session feeling positive and keen to face my challenge head on, and have already had the opportunity to put this into practice.”

Client Service Director

Design Bridge Group


Coaching »

Coaching for Senior Management and Business Leaders

“Thank you – got so much out of this coaching session and more than I thought I would. Really worthwhile.”

Operations Director

BT Directories


Coaching »

Coaching for Senior Management and Business Leaders

“Fibre’s coaching is different. It’s about getting the best out of you and not based on any particular philosophy or model. Instead it was connected and plugged-in to me and what we do as a business... a unique experience and I have got a lot out of it.”

Director of Sales and Partnerships

Sojern Asia-Pacific


Coaching »

Coaching for Senior Management and Business Leaders

“The best training input I have had at BT. Life changing.”

Sales Director

BT Expedite


Coaching »

Business relationship coaching

“I was a bit skeptical about consulting a coach, but I feel immensely positive and grateful to have found Shelley. She is authentic and already it feels like the coaching is taking us in the right direction after only one session.”

Deputy Editor

Fresh Living - media


Coaching »

Business relationship coaching

“Shelley showed great interest in getting to the root cause of the issue and ensuring it is dealt with and closed out. There was not a question and/ or scenario I presented that you were not able to shed light and clarify.”

Senior Quantity Surveyor

GVK Siyazama - construction


Coaching »

Presenting for Results

“Really inspiring, gives you a lot of confidence in yourself and your ability to get better.”

AV Executive

DAN Amplifi


Training »

Presenting for Results

“It was a really helpful, I learned a lot about human perception and the best way to handle a variety of situations. It was informative and interactive at the same time and the trainer was very engaging.”

AV Assistant

DAN Amplifi


Training »

Presentation Skills

“Just wanted to say thanks for such a great training session today...

It was totally invaluable and I’ll strongly advise anyone to go, as did Vicky when she came out of your Dealing with Difficult Conversations training…

A very positive and inspiring day!”

Production Manager

Iris Worldwide


Training »

Creative Facilitation Skills

“Fantastic training. Really great and very helpful for my role as a planner.”

Planner

Iris Worldwide


Training »

Presenting for Results

“Lively techniques supported by examples, demonstrations, the best techniques when presenting. We’re leading the training, which makes it a lot more interesting, so I don’t have to sit and listen for an entire day.”

AV Planner

DAN Amplifi


Training »

Presenting for Results

“Fantastic, well worth it! It was enjoyable and informal Good fun but also challenging.”

AV Assistant

DAN Amplifi


Training »

Fearless Presenting

“Warm, open and unintimidating (I thought it would be far more scary than it was!) Thank you! Much more helpful that I thought it would be.”

Business Development Manager

Sojern


Training »

Advanced Presentation Skills

“I just wanted to say that I think the trainer was particularly good at understanding each individual’s strengths and areas for improvement and drawing these out in a really personable manner.”

Account Director

Blue 449


Training »

Advanced Presentation Skills

“The teaching style of the workshop was really useful I felt it was the perfect balance between instruction and practical exercises.”

Account Director

Blue 449


Training »

Advanced Presentation Skills

“This was one of my favourite and most useful Fibre courses – thank you!”

Account Director

Blue 449


Training »

Hack Training

“This is a fantastic session, makes you feel good about yourself and what you have to offer. It is incredibly helpful and works on a number of levels to leave people feeling re-energised, positive, happy and confident. Bloody brilliant!”

Group Investment Director

Blue 449


Training »

Hack Training

“Lea is very good at bringing everyone personally into the session (names, stories etc).”

Account Manager

Blue 449


Training »

Hack Training

“The workshop was excellent, professional, down-to-earth, lots of incredibly useful info on a variety of personal and group topics. The instructors were incredible, empathetic, constructive and structured. A huge thank you to you both for 2 brilliant days.”

Account Manager

Blue 449


Training »

Hack Training

“Brilliant, really interesting and super useful! Great to have it broken into lots of sessions.”

Account Director

Blue 449


Training »

Hack Training

“I thoroughly enjoyed the session and I’m going to try and get on the presentation skills course as I always find Fibre training beneficial!”

Senior Account Manager

Blue 449


Training »

Hack Training

“Great, really friendly trainers who ensured our comfort throughout and were experts in what they were teaching, led by example. Thanks really enjoyed it!”

Account Manager

Blue 449


Training »

Hack Training

“The workshop was very interactive and informative, a great confidence builder. The instructional style was very involved and highly knowledgeable and highly engaging.”

Account Director

Blue 449


Training »

Hack Training

“It was a very inspiring day with lots of useful approaches. Really great, I always had the feeling that you were very well prepared.”

Account Manager

Blue 449 Dusseldorf


Training »

Managing for Results

“The workshop was really well structured with excellent and relevant exercises”

Account Manager

Unique Digital


Training »

Managing for Results

“Lea was a great workshop leader. Her approach towards the group the tasks we undertook was relaxed, creating a great environment for everyone to be in.”

Content Planner

Unique Digital


Training »

Managing for Results

“The workshop was really fun, informative and thought provoking”

Account Manager

Unique Digital


Training »

Consultancy

“Together with Fibre we have developed a selection of training workshops that are highly interactive, relevant, engaging and as bespoke as possible for all of our members of staff.

Feedback from our staff has been great and we are starting to see results of the training showing through in presentations that are being written and business that is being negotiated!

Due to the success of the first few workshops we have added several new modules that have been well received and we continue, with Fibre, to constantly evolve our programme to ensure we keep our staff motivated and well trained.

As our relationship with Fibre develops so does their understanding of us as an agency and we are keen for them to become an intrinsic part of our business in the future.”

Managing Partner

Blue 449


Consultancy »

Consultancy

“Bespoke preparation, collaboration, consultation, execution and review were all conducted with a light touch. We can not recommend them more highly. Fibre deliver a high class service by the IPA’s approval. Fibre are a gem.”

Chairman

Feather Brooksbank


Consultancy »

Consultancy – Proposals & Presentations

“Without doubt, Fibre Training has enabled Galliford Try Investments to develop documents and presentations that have played a significant part in producing successful proposals that have won bids.”

Director

Galliford Try Investments


Consultancy »

Choosing a training provider

“We chose Fibre over other training providers, due to their business acumen and relevant real-world experience.”

Chairman

Generation Media


Consultancy »

Bid/tender Management and Writing

“Our win rate on non-standard major bids has actually increased by 4% from FY 2011/12 to FY 2012/13 which is significant given the economic climate and markets that we operate in. The quality of our proposals has improved as a result of the Bid Excellence programme and this can only have had a direct impact on our success.”

Head of Bid

BT iNet


Consultancy »

Brief development and writing – working with agencies

“Once again thank you so much for all your preparation and delivery of the training. The team haven’t stopped talking about it and even though we still have some way to go to perfect our briefs - I can already see improvements. In addition the new templates are working very well and I have written two this week already, which feel much tighter, more focused and inspiring.

Thank you again and if we do have any further training needs I’ll be sure to get in touch”

Research and Planning Manager

Drinkaware


Consultancy »

Bid/tender Management and Writing

“The knowledge I gained was extensive and I will definitely be using the tools and techniques which we went through in my day to day role.”

Account Manager

BT iNet


Consultancy »

Leadership and Management

“The Leadership Programme made a significant difference to our focus and team collaboration. Fibre carefully discussed our situation and specifically created bespoke exercises to clarify individual roles and responsibilities.

Ultimately it helped us put a spotlight on what we stand for, agreeing on a journey that was based on a common and potent strategy that we all bought-into.

The workshops were engaging, interesting and motivated us as a team at a key time to be more effective, communicating and working together much better by using our individual strengths and solving difficult issues collectively.

Critically it helped the Leadership Team deliver our key business targets in 2015.”

Managing Director

Design Bridge Asia


Consultancy »

Consultative Selling Programme

“Excellent first session guys. Great to see the team engaging so well and really appreciate your efforts to tailor the content.”

EMEA Sales Director

Sojern


Consultancy »

Effective Business Communications

“Hi Tracy,

Just a little note (I meant to do this weeks ago) just to say thank you for your time after the Communications Style training session. I took on board your suggestions and the meeting where I had ‘all the responsibility but none of the authority’ went well.

I was well armed and pleased with the outcome. I shall be using that again in the future.

Thank you again for your kind support.”

Strategy Director

Dentsu Aegis Network


Training »

Effective Business Communications

“Just wanted to send a quick note to say thank you for the training you did for us last week. The session received excellent feedback, and from speaking to some of the delegates they are really considering the way they communicate, and how they can achieve more through better working practices.”

Senior Reporting Analyst

Dentsu Aegis Network


Training »

Effective Business Communications

“This was great training with many great and useful exercises using real life examples.”

Account Manager

iProspect (Dentsu Aegis Media Group


Training »

Effective Business Communications

“The workshop was relaxed, informal, open and easy to participate in - I feel I’m being educated without being patronised.”

Senior Sales Director

Sojern Programmatic Advertising


Training »

Effective Business Communications

“I feel I have learnt a ton on how to better interact with people.”

Account Manager

Sojern Programmatic Advertising


Training »

Effective Business Communications

“Good insight into business communications, both verbally and digitally.”

Account Director

StoryLab


Training »

Effective Business Communications

“Great session, great content, delivered by a great instructor”

Associate Planning Director

Carat


Training »

Effective Business Communications

“Excellent reminder on developing communication in business”

Client Director

Amplifi


Training »

Effective Business Communications

“I’m qualified in Adult Education and I thought your activities were exceptional for a business training session- they are the most contextualised and relevant activities I’ve completed in a business training session to date. Specifically, the role play – this was great practise for all involved…

I’m really pleased to find a business training company who are delivering real quality in skills training.”

Senior Affiliate Executive

iProspect


Training »

Coaching

“You seemed to walk into my professional life at just the right time - you are a miracle worker”

Senior Manager

Homes in Havering


Coaching »

Coaching

“I have really appreciated my coaching which has been different to coaching I have experienced before. The Fibre way is about getting the best out of you and not based on any particular philosophy or model. Instead it has been very connected and plugged-in to me and what we do as a business. It’s been a unique experience and I have got a lot out of it.”

Director of Sales and Partnerships

Sojern Asia Pacific


Coaching »

Creative Facilitation Skills Training

“Best training course I have ever been on.”

Managing Partner

Blue 449


Training »

Creative Facilitation Skills Training

“Thanks Tracy, we really enjoyed it and have already spoken with Anthony re running a data hack with the international team!

I am also arranging an internal hack soon!”

Digital Account Director

Blue 449


Training »

Creative Facilitation Skills Training

“Yes, thanks so much I had a wonderful time. Definitely felt like I walked away with a handful of learnings to put into action ASAP!”

Account Manager

Blue 449


Training »

Social Styles

“I just wanted to say thank you for the training yesterday it was very interesting and enjoyable and has already proved incredibly useful.

This morning there was a situation at work in which a colleague who I think is bordering on Analytical / Driving, was clearly very stressed and took it out on me with no rhyme or reason.  Thanks to yesterdays training I could identify some key behavioural traits and react to them in a suitable way.”

Brand Insight Researcher

Design Bridge


SocialStyle »

Social Styles

“I have had some fantastic feedback on last week’s training from the participants – please see below some written feedback received:

People feel really inspired and putting it into practice already and I am sure that it will be received in the Amsterdam office just as enthusiastically. I definitely would like to roll this training out early next year in the London office.

Thank you very much for making it such an inspiring experience!”

HR Director

Design Bridge


SocialStyle »

Negotiation Skills

“Would definitely recommend the trainer for other groups and would happily take training on other subjects from her!”

Senior Planner Buyer

Blue 449


Training »

Negotiation Skills

“Have just put some of the skills in to practice straight away and I did feel like they helped so that’s pretty promising isn’t it!”

Account Manager

Blue 449


Training »

Negotiation Skills

“Training was really good, Tracy was lovely to work with, really engaging and helpful which meant that I think everyone felt comfortable to ask questions about certain areas or specific situations we might find ourselves and seek advice etc.”

Senior Planner Buyer

Blue 449


Training »

Negotiation Skills

“I did think the training was excellent and there were a lot of useful techniques that were covered and ways of reacting (or not reacting) to awkward behaviors in negotiating. The power of language was a major focus and can make a big difference – creating collaboration instead of competition.”

Senior Planner Buyer

Blue 449


Training »

Negotiation Skills

“Even though I have had negotiation training last year with my previous employers I found it really good.Role plays was something I hadn’t done so when the theory was put into practice you could really understand how it worked or didn’t?”

Account Manager

Blue 449


Training »

Negotiation Skills

“Thought Tracy was really good at making the sections relevant to individuals on the course – difficult when there are different job roles and purposes all together.”

Partnership Development Director

iris


Training »

Negotiation Skills

“Very good! Interactive and engaging. Something everyone at iris should go on.”

Recruitment Manager

iris


Training »

Train the Trainer

“Enthusiastic, clear, really wanted the best from every member of the group. Incredibly supportive.”

Credit Control Manager

HavenPower


Training »

Train the Trainer

“Really effective, love your style, very relaxed and warm person. I felt you got the best out of the group.”

Learning and Development Manager

Haven Power


Training »

Bid/Tender/Proposal Management and Writing

“Tracy’s style of training was really great and kept us engaged for the whole day.”

Director

Feather Brooksbank


Training »

Train the Trainer

“The teaching style was relaxed, helpful and reassuring.”

Design Bridge Personnel

Design-Bridge


Training »

Business Writing Skills

“The structure of the course was very helpful. I found the different sections led into one another nicely and felt we covered the right amount of material in the time. Thanks.”

“Brilliant! I needed all the direction provided in this course.”

“I just wanted to say thank you so much for the training at the beginning of the week. It was a revelation!

I usually find it really difficult to concentrate, however your teaching methods were brilliant and I felt like I learnt so much.””

Tetley Personnel

Tetley


Training »

Train the Trainer

“Really useful training. More please!”

Design Bridge Personnel

Design-Bridge


Training »

Writing for the Web

“Thanks a bunch for your feedback...i have found it very useful, and will try and apply as much as i can of what you have said...i have to say, i found your workshop to be the best course i’ve been on in ages!”

Marketing and Comms assistant

Sheffield University


Training »

Writing for the Web

“Probably the best training I have had to date at the OFT.”

Executive Officer

OFT


Training »

Brochure Writing – a practical Approach

“Best course leader I’ve had at the CIM (and I’ve attended three courses now). Tracy instilled a lot of confidence with her experience and knowledge.”

Marketing Executive

Keele University


Training »

Brochure Writing

“Very useful training and well structured format - found it easy to concentrate, rather than in some other tedious training days’.”

Negotiator

Savills


Training »

Copywriting

“I’d just like to say a big thank you on behalf of everyone who attended the Copywriting training from today and last Monday. We all found the sessions very helpful and we have already started to use pieces from the training.”

Marketing Communications Manager

CIM


Training »

Writing with Clarity and Impact - BT Enterprises

“Would recommend this course to others. Switches on common sense and if applied universally would save £’000’s in BT, in time and reduce ‘death by email’.”

Quality and Release Manager

BT Enterprises


Training »

Business Writing Skills

“I hope this e mail finds you well. Things are still going OK at Tetley and we continue to reap the benefits of the training you gave us”

Marketing Director

Tetley


Training »

Business Writing Skills

“Thank you for running an excellent and enjoyable training session  - I hope our paths will cross again in the future.”

Corporate Communications Manager

Tetley


Training »

Business Writing Skills

“Good, friendly and easy to follow.”

Marketing Manager

Coachwise


Training »

Business Writing Skills

“A good course, professionally delivered.”

Qualifications Development Manager

Coachwise


Training »

Business Writing Skills

“The session was really useful, I am putting some of the things we discussed into practice already!

An excellent introduction to Business Writing.”

Operations Director

Design Bridge


Training »

Brands and Marketing Workshops - Shell

“Practical and result orientated. Most of the actions already covered as an exercise.”

“One of the most participative, motivating, passionate workshops I have participated at. As Shell we need this kind of workshop. Very useful workshop, quality time where I learnt a lot; high quality training course.”

“Very interactive, different and for some quite confrontational (in a good sense of the word).” 

“Great! Friendly, but in the same time very professional.”

“Open, dynamic, involving, motivating. I have liked it a lot.”

“Teaching style was inspirational, Tracy is very enthusiastic and became part of the team.”

“Informal (feedback the way it was done and atmosphere) and formal (schedule/structure/timing) at the same time.”

“The best training and most useful I ever had in Shell. And mind you I have worked for Shell for 24 years now!”

Sales and Marketing Personnel

Shell Lubricants


Training »

Bid/tender Management and Writing

“Thanks Tracy. I found the course both enjoyable and worthwhile. It’s great to have training that is properly interactive, rather than somebody just reading out the notes.

Also, the way it was tailored, pointed out really clearly the worst things in our current way of working.

Very much time well spent, in my opinion.”

Technical Team Manager

BT iNet


Training »

Bid/tender Management and Writing

“Fantastic! Every element of the day was engaging and enlightening. Excellent tutor – relevant examples and experiences.”

Technical Specialist

BT Business to Business Custom Solutions


Training »

Bid/tender Management and Writing

“An absolutely fantastic course. I have had a real ‘light bulb’ moment. One course that will change the way I work.””

Technical Specialist

BT Business to Business Custom Solutions


Training »

Bid/Tender/Proposal Management and Writing

“Informal, structured, kept us on track – trainer is very ‘tuned in’.”

Head of Sponsorship and Events Marketing

Feather Brooksbank


Training »

Bid/Tender/Proposal Management and Writing

“Really enjoyed it and learned a lot, even though I have been involved in pitches for years.”

Head of Digital

Feather Brooksbank


Training »

Bid/Tender/Proposal Management and Writing

“Just a brief note to thank you for the invite to the workshop. 

Against expectation I found it informative and very helpful.

I was in the middle of tendering for a job when we had the workshop so immediately used the experience on that tender. As a result it was without doubt the best tender document we had put together and the best approach for some years. I heard this morning that we had won against stiff competition by a large margin.

Please can you pass on my thanks to Tracy and the people who set up the course.”

Director

altcom.co.uk


Training »

Bid/Tender/Proposal Management and Writing

“Just a note to say thank you so utterly muchly for today. BRILLIANT! I have a few most excellent gems that I took away from today. I have sat through some very generic ‘workshops’ before, this one was very relevant to me, timely and mostly fabtastic and will really, really help me moving forward.”

Marketing & Sales Support

Kernow Oils


Training »

Bid/Tender/Proposal Management and Writing

“Quick email to say thank you very much for the excellent workshop you delivered last week - the members gained a great deal of best-practice techniques and have been very grateful for your expertise.”

Marketing Manager

CORNWALL MARINE NETWORK


Training »

Bid/Tender/Proposal Management and Writing

“Just wanted to thank you very much for the training session on Friday. I came away with loads of simple but effective ideas for our new business proposals and found the morning very useful, thank you.

I have never circled \"excellent\" on a training evaluation form before!”

New Business Director

SOUK Communications


Training »

Presentation and Public Speaking Coaching

“The sessions were great, incredibly engaging and Michael was very passionate. Overall it was relaxed, confidence giving, thoughtful, personal, really knowledgeable and informative.”

Account Director

Iris Worldwide


Coaching »

Presentation and Public Speaking Coaching

“Inspirational; eye-opening and really liberating. Confidence building”

Media Planner

Dentsu Aegis Network


Coaching »

Team Coaching

“Duncan’s sessions have allowed to explore some of our faults as a team and individually and I welcome the opportunity to find better ways. I have enjoyed the sessions and tried to throw myself into them and they have done a lot of good. We took some big steps forward. Supporting each other has improved as there is more understanding of competing priorities and divergent views.”

Head

Leading Independent Senior School


Coaching »

Management Coaching

“I just wanted to thank you for your help and coaching with this assignment. I passed with a mark of 77 & I can’t tell you how pleased I am with it. Thanks again.”

Collections Senior Adviser

UKGI Collections


Consultancy »

Team Coaching

“By the end of the process the team could feel a remarkable difference in how we felt individually and collectively, and it has left us with great tools and motivation to continually improve.”

Director of Account Management

Axonn


Consultancy »

Management Coaching

“I’ve very much appreciated the coaching with Tracy. It’s been very helpful not only for my work life but also for my private life. I’m even sharing the knowledge I’ve gained to other people around me. I’ve learned so many things and enjoyed the coaching so much that I feel it’s a pity that the coaching stops”

Financial Director

Design Bridge Netherlands


Consultancy »

Management Coaching

“Completed the second engagement meeting and everything went well – all the key stakeholders were happy to sign off my proposal. Thank you for your coaching on it – it helped a lot”

Brand Manager

Shell Petroleum


Coaching »